1. Use a cloth measuring tape. Wrap it around the widest part of your head, usually just above your ears and eyebrows. Make sure it meets where you started. If you don’t have a measuring tape, you can simply wear a face cap and indicate how many of the seven (7) holes you fill when you wear your face cap in the NOTE box on the ORDER PAGE just before you check out OR you can use a piece of string round the circumference of your head and measure it against a ruler.
2. Look at the number where the tape overlaps, this is your head circumference.
3. Note the measurement is in centimetres (cm).
4. If you have any further questions about sizing, feel free to reach out on Whatsapp +2347031158528
That’s it! You now have your head size.
Our hats are crafted from a variety of high-quality materials, including pure wool, felt wool, straw, cotton, and polyester. Each material is chosen for its durability, comfort, and style, ensuring you find the perfect fit for any occasion.
1. The cleaning method you choose is usually determined by the the type of material the hat is made of: For fabric hats, we recommend spot cleaning using a damp cloth and mild detergent. Gently dab the stained area—avoid scrubbing to prevent damage to the fabric fibers. If your hat gets wet, allow it to air dry in a cool, shaded area. Avoid machine washing or tumble drying, as it may cause the hat to lose its shape or shrink.
2. To clean a straw hat, use a soft-bristle brush or a dry cloth to remove dust and dirt. For stains, gently wipe with a slightly damp cloth. Never submerge your straw hat in water, as it can warp or damage the material. Store in a cool, dry place away from direct sunlight to prevent fading or cracking.
3. Wool and Felt hats are delicate, so always handle them with care. Use a soft hat brush to remove dust and dirt in a circular motion or lint roller. For stains, use a damp cloth but avoid getting the hat too wet. If your felt hat becomes misshapen, use steam to gently reshape it without applying direct heat (Never place your steam iron directly on the hat).
4. Keep leather products away from excessive heat and direct sunlight to maintain their color, quality and longevity.
You can place an order for our hat storage bag. The storage bag can take up to 7-8 hats at a time.
Yes, we do.
Shipping fees are provided and calculated at Checkout based on order quantity & product weight. Please be sure to double check your shipping address when placing an order as Hatbeat will not be responsible for wrong shipping address inputted by clients.
Unfortunately, we do not offer free returns. Customers are responsible for return shipping costs.
Typically, Products are processed and shipped out between 1-2 business days after an order is placed.
Yes, you can chat us on Whatsapp: +234 703 115 8528
Yes, we welcome the return of any item, provided that Hatbeat is notified of any discrepancy or issue immediately upon delivery. Please contact our customer service WhatsApp line within 24hours of receiving the item. Please ensure that the item is in its original packaging, unused condition, unworn, not damaged and in the same condition it was delivered when returning it.
To find your correct shoe size, we recommend measuring your feet at the end of the day when they are slightly swollen, which provides the most accurate size. Here’s how:
Step 1: Place a piece of paper on a flat surface and stand on it with your heel against a wall.
Step 2: Mark the tip of your longest toe on the paper.
Step 3: Measure the distance from the wall to the mark using a ruler.
Step 4: Compare the measurement to our size chart to find your correct size.
Yes, tracking information will be provided through a shipment notification email upon successful processing and fulfillment of your order. You can use the tracking information to track the status of your package.
For any questions not covered, feedback, or product suggestion, please contact us via Whatsapp: +234 703 115 8528.
We would respond within 24 hours